Shipping policy

At Mystic Warehouse, we offer FREE UK delivery on all orders.

Dispatch Times

• Orders will be dispatched the same day if ordered before 1pm
• Orders placed after 1pm will be dispatched the next working day
• Orders placed on weekends or bank holidays will be processed on the next working day.
• During peak periods, dispatch times may be slightly longer.

Delivery Services

We use trusted UK postal and courier services, including Royal Mail and other reputable carriers.

Estimated delivery times:

• Standard FREE UK Delivery: 2-5 working days
• Paid 1st Class Delivery: 1-2 working days

Please note that delivery estimates are not guaranteed and may vary due to factors outside our control.

Lost or Delayed Orders

If your order has not arrived within 10 working days of dispatch, please contact us and we will investigate with the carrier.